Sometimes the certainty we’re looking for just doesn’t exist.
We have come to expect absolute answers. Every question has a definitive answer. Every search produces results. We expect to have something solid to work with, something precise.
We find it difficult to accept that sometimes the best answer even the most expert of professionals can provide is “I don’t know”. They may not be willing to be pushed to guess, or they may realise that suggesting there is more certainty is not fair, sets unrealistic expectations, or lays the foundation for surprises in the future.
In some situations, uncertainty or ambiguity can be exciting, creating suspense, adding to the outcome itself. In others it can be frustrating, often for the same reasons, but within a different context or frame of reference.
In many cases, time is the catalyst as more information becomes available, or the question itself crystallises.
Patience is the key. If you can, enjoy the anticipation. If not, make sure you’re asking the right question, sit tight and, if necessary, work with what you do know.